TEN Healthcare strives to provide a world class laboratory service to it’s clients and world class customer service to it’s patients. For billing inquiries please call or email our customer service department with the information below. To pay your bill please follow the link below.

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TEN Healthcare will bill your insurer directly for TEN Healthcare services. Your insurer will then send an Explanation of Benefits (EOB) statement that shows how your claim for the test was processed. The EOB is not a bill. However, depending on your type of plan coverage, your insurer may not cover all expenses. If that is the case, TEN Healthcare will bill you for any remaining charges, including co-insurance, co-payments or deductible. TEN Healthcare does provide a financial hardship program, a timely pay discount, and cash pay rates for the uninsured.

For questions about your statement or our billing policies, please call 844.836.3890, option 1.

Or send us an email at

Proceed to pay your bill

Industry Leading Turnaround Time

All PCR and blood laboratory products and services have a 24 hour turnaround time guaranteed from the time the sample enters the laboratory.

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